Is It Time for Plan Sponsors to Rethink Retirement Plan Management?

INSIGHTS

Is It Time for Plan Sponsors to Rethink Retirement Plan Management?

The retirement plan system is broken – just ask corporate directors and C-suite executives who are responsible for these plans.

A barrage of increasing risks, known and unknown, demand and divert the attention of senior management:

    • Mounting plan liabilities
    • Sophisticated and complex investment strategies
    • Class action litigation

All of these risks divert senior management’s time from executing the company’s corporate mission. Too many CEO’s offer the same complaint, “The retirement plan is one of my biggest headaches.”

ERISA does not mandate that a plan sponsor or its senior managers act as fiduciaries of a plan or assume the ancillary potential liability that is associated with fiduciary responsibility. Still, most corporations rely on internal committees to manage plan responsibilities. Typically, these committees are staffed with senior executives who have well-honed experience in areas such as finance, legal and human resources but often, they are not investment professionals. And yet, ERISA imposes personal liability on these corporate fiduciaries.

Therein lies the challenge – does this structure best serve the interests of the plan participants or the plan sponsor?

For some plan sponsors the answer will be yes. But for an increasing number, the realities of handling retirement plan management internally just don’t make good sense. As the world and the economy are rapidly changing, it may be good time to consider another option.

Today’s economic environment requires corporations to focus all available resources on executing core business strategies. Allocating the fiduciary responsibilities and maintenance of employee retirement plans to an expert independent fiduciary can eliminate a significant distraction.

For many retirement plans this is a departure from the old ways of doing things. But this new business model will enable plan sponsors to transfer the burden of fiduciary responsibility and the risk associated with it.

Hiring an independent fiduciary can not only significantly mitigate the personal liability of corporate officers but will likely generate material savings on the administrative costs of managing an ERISA qualified retirement plan. As expert professionals in fiduciary practices and investment management, the actions of Harrison Fiduciary Group and the decisions that we make, are always in the best interest of plan participants, ensure that there are no conflicts of interests and are consistent with all other ERISA fiduciary standards. Any independent fiduciary that a plan considers, should also make this pledge.

Hiring an independent fiduciary firm can assure corporate directors and senior managers that their valued employees and retirees receive the very best expert investment oversight and decision making with respect to their retirement savings. And importantly, it will free them from the aforementioned responsibilities, including the associated liabilities, so they can concentrate exclusively on their core business challenges.

Maybe it’s time.

 

INSIGHTS

Stay up-to-date with the latest news and resources.

Plan Sponsors Must Focus on Cybersecurity - How Broad Are Their Fiduciary Shoulders?

Cryptocurrencies: Not Yet Ready for Primetime

ESG Doesn't Trump Fiduciary Principles

GET IN TOUCH

Let’s talk about the best options for you and your plan participants.

INSIGHT: Calling ERISA Ghostbusters—The Rise of Independent Fiduciaries

INSIGHTS

INSIGHT: Calling ERISA
Ghostbusters—The Rise of Independent Fiduciaries

Settlement of ERISA lawsuits are increasingly including the hiring of an independent fiduciary to oversee plan processes. With a nod to the movie Ghostbusters, two fiduciary experts examine the reasons for the trend, the role of an independent fiduciary, and how ERISA investment committee activity likely changes when they’re required.

If recent settlement trends are any indication, ERISA-savvy independent fiduciaries will be working around the clock.

Just like the heroes in Ghostbusters, the 1984 blockbuster movie, neutral arbiters will continue wrestling with the ghouls of sub-par practices to attempt to save the day for retirement plan participants. Whether they succeed depends on a panoply of factors, not the least of which is the authority granted to them to ensure that a robust process exists, is implemented, and when needed, revised to reflect prudence and prevailing facts and circumstances.

The Employee Retirement Income Security Act of 1974 (ERISA) and the Department of Labor each consistently rely upon independent fiduciaries to protect the economic interests of plan participants. Transactions involving company securities or the purchase of annuity contracts raise potential risks of self-dealing but can be facilitated through the use of an independent fiduciary.

Furthermore, the DOL requires the use of an independent fiduciary any time a plan sponsor or financial institution requests individual exemptive relief from the self-dealing prohibited transactions rules. Whether by statute, regulation, or administrative relief, the ERISA environment is no stranger to the protections associated with engaging independent fiduciaries.

What’s different now is a movement by the plaintiff’s bar to set in place operational changes with respect to plan management. Increasingly, reforms sought by attorneys are in addition to any pre-trial or intra-trial financial settlement or, when a court opines against defendants, economic damages.

Demands typically reflect plan design, amount of monetary harm (alleged or adjudicated), nature of fiduciary breach complaints, negotiating leverage of each side, relevant regulatory opinions, and case precedents. Mandates range from simple to complex. Some are relatively inexpensive to implement. Others require a large budget.

Not all directives are universally agreed upon as the singular way to add value for participants. Consider vendor selection. Defined contribution plan stewards and their advisers still wax about the cost-benefit tradeoffs of issuing a request for proposal (RFP) versus relying on consultant bench-marking. Defined benefit plan decision-makers continue to debate the merits of liability-driven investing or restructuring with the help of an insurance company. An automatic, one-size-fits-all approach is no substitute for procedural prudence.

ERISA Bill Murrays and Sigourney Weavers

Enter the independent fiduciaries, the ERISA Bill Murrays and Sigourney Weavers, to navigate how best assets are handled “with the care, skill, prudence, and diligence under the circumstances then prevailing that a prudent man acting in a like capacity and familiar with such matters would use in the conduct of an enterprise of a like character and with like aims.”

They stand atop the governance infrastructure of a qualified plan, waging war against conflicts and bad practices. The engagement of an independent fiduciary signals change. Her presence can enhance the critical rebuilding of trust among plan participants that often disintegrates during class action litigation. In a tight labor market, companies rely on a generous benefit mix to attract and retain talent. Enlightened sponsors, including those who settle without admitting fault, want employees to value their retirement plans.

The hiring of an independent fiduciary occurs after all parties agree on the need to engage one. The recruitment process includes steps such as identifying which individuals and firms should be considered, the basis on which they will be evaluated for the job, how much to pay them, and for how long. Equally important, a binding agreement must be finalized.

Contract terms will vary by situation. What should not vary is protection allowing the independent fiduciary to rigorously watch over the actions of in-house ERISA investment committee members and outside vendors with impunity. No one is well-served if a supposedly objective third party rubber stamps decisions or has limited clout to prevent undue risk-taking by others.

As the term implies, two separate determinations must be assessed when considering a firm (or individual) for this position. The firm must be both “independent” and a “fiduciary.” Independence requires the firm have no other relationships with the plan sponsor or the retirement plan which could give rise to a conflict of interest.

As a fiduciary, the firm should demonstrate its expertise in fiduciary matters. Due to the multi-disciplinary nature of ERISA decision-making, an independent fiduciary will often be supported by persons with experience, knowledge and credentials in governance, investment management, operations, and technology.

Significant case law over the past decades has given rise to a robust set of standards related to the fiduciary management of retirement plans. Professional fiduciaries are not only learned about these practices, they place fiduciary practices at the center of their business model.

Integrating the Independent Fiduciary

Integrating an independent fiduciary, once hired, can be challenging, especially if there are some who resist the role. Additionally, the independent fiduciary will need to quickly learn about the pre-existing structure of plan administrators and service providers.

An essential early step is the independent fiduciary’s assessment of the current procedures which govern a specific plan. Court decisions are clear and unambiguous that procedural prudence is a key element in fulfilling fiduciary responsibility. Beyond that, an independent fiduciary should review documentation as well a sponsor’s support staff abilities. An independent fiduciary needs assurance that sponsor resources are available so she can eliminate process elements that don’t work and make requisite improvements.

Procedural prudence requires a precise allocation of settlor and fiduciary responsibilities among the various professionals engaged in the management of a specified retirement plan. ERISA affords significant flexibility in delegating certain duties as long as properly vetted service providers are regularly and thoroughly monitored.

An independent fiduciary should have the latitude to renegotiate vendor contracts. This activity would, inter alia, reflect the independent fiduciary’s appraisal of the reasonableness of fees paid to outsiders, taking the value of services rendered into account.

Abiding by fiduciary best practices likewise requires the maintenance of contemporaneous written records. Such documents would embody procedures relied on by plan fiduciaries as well as tracking how, why, and when plan fiduciaries make decisions.

The independent fiduciary must brutally assess any deficiencies regarding how in-house ERISA fiduciary decisions were made in the past and then correct them. This scrutiny could result in major changes such as revising the investment policy statement for the plan, working with outside ERISA counsel and in-house Human Resources to improve participant communications, and/or hiring a firm to carry out a governance audit.

Once the initial assessment occurs, the independent fiduciary will regularly monitor the ERISA fiduciary decision-making process. At least annually, and potentially more often, an assessment must be made by the independent fiduciary as to whether the procedural prudence apparatus is

being effectively utilized, as well as determining whether new facts or contexts should force adjustments of the process, no matter how longstanding.

Providing fiduciary responsibility is a dynamic process. The work of an ERISA fiduciary is never done nor should it be. Once an independent fiduciary’s contract has expired, in-house fiduciaries must continue the process of self-examination, alone or with the reinforcement of relevant third party experts.

With aggregate ERISA litigation settlements and court decisions totaling billions of dollars, independent fiduciaries can play a vital role in helping sponsors stay below the radar of plaintiff’s counsel. If a lawsuit has already been filed, an independent fiduciary can assist with mediation, pre trial settlement, or post-resolution upgrades. Even without proton packs and green slime detectors, effective independent fiduciaries are modern day action heroes.

INSIGHTS

Stay up-to-date with the latest news and resources.

Plan Sponsors Must Focus on Cybersecurity - How Broad Are Their Fiduciary Shoulders?

Cryptocurrencies: Not Yet Ready for Primetime

ESG Doesn't Trump Fiduciary Principles

GET IN TOUCH

Let’s talk about the best options for you and your plan participants.

The Wave of Litigation

INSIGHTS

Appointing an Independent Fiduciary May Keep Plan Sponsors Out of Court

The wave of ERISA litigation continues to grow – plan sponsors ignore the danger signs at their peril.

Back in the 1990’s, ERISA litigation focused primarily on stock drop cases against multibillion-dollar plans. By 2020 however, the types of claims made against plans have multiplied. Now, even plans with less than $100 million of plan assets face the risk of litigation. 

In recent years, ERISA litigation has become a cottage industry, and the trillions of dollars in qualified plans prove to be an attractive target. Initially two or three firms specialized in this litigation, but the industry has matured. Dozens of law firms now pursue these claims and they are supported by analysts combing through databases, and search firms who specialize in identifying lead plaintiffs. The internet, open architecture databases and the lure of large payouts, continue to propel the litigation industry.

This litigation has faced mixed results in the courts. While some plan sponsors have succeeded in having the claims dismissed early in the litigation process, others haven’t been so lucky. Failure to succeed on a motion to dismiss can be expensive, yet rarely do these cases go to trial. Instead, they settle – and the settlements can be large. Plaintiffs’ counsel understand this.

Larger plans are often in a better position to defend breach of fiduciary duty claims. Typically, they are supported by staff professionals who have the resources to consult with leading ERISA counsel who offer advice on the latest regulatory and litigation trends. That being said, even the largest plans are challenged by the task of transforming outside legal advice into robust procedures capable of withstanding litigation.

Smaller plan sponsors, however, don’t have the same resources to devote to plan stewardship. But, whether a plan is $5 billion or $50 million, the same fiduciary principles apply and similar focus must be paid to support these plans.

How can smaller plans navigate these turbulent waters?

Hiring an independent fiduciary can significantly mitigate the risk of litigation. ERISA allows plan sponsors to delegate the fiduciary responsibilities to an independent fiduciary. Relieved of these duties, senior management is free to focus exclusively on executing its business strategies. 

A qualified independent fiduciary would be an expert in all aspects of plan oversight and management. Its core competencies would include the very targets of litigation:

  • Oversight of company stock
  • Reasonableness of investment, administrative, recordkeeping fees (with an understanding of revenue sharing)
  • Monitoring investment performance and diversity of offerings
  • Protecting participant confidential information
  • Safeguarding against fraud and cyber attacks

ERISA plans require fiduciary stewardship and plan sponsors have a choice; either they can spend the time and resources to develop the expertise internally or they can delegate the responsibility to an independent fiduciary.  

Given the choice between a plan monitored by an experienced independent fiduciary or one that is self-managed, where are plaintiff’s lawyers going to direct the torrential winds of litigation? With an independent fiduciary at the helm, plan decisions will be made solely in the interest of plan participants while still enabling the plans to navigate through the threatening waves of litigation without taking on water or being knocked off course. Both plan participants and plan sponsors can expect smooth sailing with an independent fiduciary serving as captain of the plan.  

INSIGHTS

Stay up-to-date with the latest news and resources.

Plan Sponsors Must Focus on Cybersecurity - How Broad Are Their Fiduciary Shoulders?

Cryptocurrencies: Not Yet Ready for Primetime

ESG Doesn't Trump Fiduciary Principles

GET IN TOUCH

Let’s talk about the best options for you and your plan participants.

Managing a Retirement Plan Doesn’t Have to Be a Headache

INSIGHTS

Managing a Retirement Plan Doesn’t Have to Be a Headache

By: Mitchell Shames

COVID-19 wreaked havoc on our economy. Customers vanished and supply lines evaporated, as employees adjusted to a new paradigm of working from home. Wild swings in securities markets were a symptom of the pandemic. C-suite executives, who also found themselves working remotely, are still being pulled in multiple directions. 

Among the hardest-hit industries have been retail, oil & gas, hospitality and travel. In the past year, we’ve seen top national brands such as J.Crew and Neiman Marcus seeking reorganization under Chapter 11. There were many others.

As C-suite executives seek to hammer out deals with creditors and develop post-bankruptcy business plans, they ignore their retirement plans at their peril. The unprecedented volatility that afflicted most all asset classes in the wake of the pandemic, has challenged many long-held assumptions and industry norms. The task of overseeing a qualified retirement plan is getting more and more complicated and burdensome. Companies that choose to fulfill this task internally, are diverting managerial energy and resources from the vital task of executing revised business strategies. As the investment landscape has become more and more complex over the years, retirement plans have become a distraction from the task at hand: survival.

Executives don’t have to be shackled to these distractions, however. ERISA neither requires, nor mandates, that plan sponsors manage or engage in continuous oversight of their plans. In fact, ERISA allows for enormous flexibility in the management and oversight of retirement plans. There is no requirement in ERISA that corporations or committees of a corporation, serve as the fiduciaries of their plan. So, why does the current model of retirement plan management continue to embroil corporate managers?

While it’s true that ERISA allows for great flexibility, it is nonetheless also true that ERISA is a demanding task master. Hundreds of pages of regulations and 40 years of case law call for and require heightened expertise and compliance. While government enforcement lies with the Department of Labor (DOL), an active plaintiff’s bar continually scans the horizon looking for lucrative class action lawsuits. These lawyers are sophisticated and diligent. They are also fiercely determined.

A clean and elegant solution lies close at hand. Corporate managers can easily remove the retirement plan albatross from around their necks.

Plans can simply delegate fiduciary responsibility to an independent fiduciary firm. Professional fiduciaries whose core competency and expertise lies in the oversight and management of qualified retirement plans will exercise best fiduciary practices, thereby assuring compliance with ERISA. In the context of a Chapter 11 reorganization (or in the pre-petition planning stages) there is no justification for C-Suite executives to retain either these responsibilities, or the potential exposure to personal liability associated with serving as an ERISA fiduciary.

This solution is not to be confused with the suggestion that certain corporate functions be merely “outsourced.” Property management, information technology, and various accounting functions can be performed by others in exchange for a fee, and corporate management can rely on this. However, the designation as a fiduciary is a delegated responsibility which carries with it certain statutory obligations imposed by ERISA. A fiduciary has discretion to exercise authority over a plan and is charged with a duty of loyalty to the plan participants, effectively precluding the fiduciary from engaging in acts of self-dealing or conflicts of interest. Importantly, fiduciaries must act as prudent experts and failure to meet these fiduciary standards can result in personal liability. No “outsourced” function carries this weight of responsibility and personal exposure to liability.

All of this brings us to the fundamental question: Why take the risks inherent in this widely accepted, old school, model of retirement plan management and oversight? This model has been broken for decades. It doesn’t serve plan sponsors, and it doesn’t serve plan participants. A new model of delegating plan oversight, management, responsibility and risk, to an independent fiduciary, benefits everyone involved.

We’ve recently lived through a global crisis that threatened the very existence of many corporations. It would be naive to think it will be our last. Our changing times demand an innovative response. An attitude of “but, we have never done that before” is simply a luxury of the past which can no longer be indulged. Every professional hour devoted to retirement plan oversight, is one less hour devoted to executing corporate strategy.

 

INSIGHTS

Stay up-to-date with the latest news and resources.

Plan Sponsors Must Focus on Cybersecurity - How Broad Are Their Fiduciary Shoulders?

Cryptocurrencies: Not Yet Ready for Primetime

ESG Doesn't Trump Fiduciary Principles

GET IN TOUCH

Let’s talk about the best options for you and your plan participants.

Get the Retirement Plan Monkey Off Your Back

INSIGHTS

Get the Retirement Plan Monkey Off Your Back

Never before have retailers faced such daunting challenges. Customer spending habits and expectations are changing radically; product strategy must straddle online as well as brick and mortar; employees are either working from home or must be tested onsite; and trade tensions threaten supply lines. C-suite executives, who also find themselves working remotely, are being pulled in multiple directions.

Some storied names have already filed for bankruptcy protection while others see it looming on the horizon. No one’s business plan is unaffected.

If these challenges aren’t enough, the COVID-19 pandemic has also ratcheted up the complexities of managing retirement plans. The unprecedented volatility afflicting most all asset classes challenges many long-held assumptions and industry norms.  The onerous duty of internally overseeing these retirement plans diverts managerial energy and resources from the vital function of executing ever-changing business strategies. At this moment, the retirement plans largely serve as a distraction from the corporate task at hand: survival.

Retail executives, however, are not shackled to these distractions. ERISA neither requires, nor mandates, that plan sponsors manage or engage in continuous oversight of their plans. In fact, ERISA allows for enormous flexibility in the management and oversight of retirement plans. There is no requirement in ERISA that corporations or committees of a corporation, serve as the fiduciaries of their plan. So, why does the current model of retirement plan management continue to embroil the valuable limited resources of corporate managers?

While it’s true that ERISA allows for great flexibility, it’s also true that ERISA is a demanding task master. Hundreds of pages of regulations and 40 years of case law call for and require heightened expertise and compliance. While government enforcement lies with the Department of Labor (DOL), an active plaintiff’s bar also continually scans the horizon looking for lucrative class action lawsuits. These lawyers are sophisticated and diligent. They are also fiercely determined.

A clean and elegant solution lies close at hand. Corporate managers can easily remove the retirement plan monkey from their backs.

Plans can simply delegate fiduciary responsibility to an independent fiduciary firm. Professional fiduciaries whose core competency and expertise lies in the oversight and management of qualified retirement plans will exercise best fiduciary practices, thereby assuring compliance with ERISA. As companies now need to devote all of their resources toward adapting business models to a new economic paradigm, there is no justification for C-Suite executives to retain oversight of their retirement plans, or the potential exposure to personal liability associated with serving as an ERISA fiduciary.

This solution is not to be confused with the suggestion that certain corporate functions be merely “outsourced.” Property management, information technology, and various accounting functions can be performed by others in exchange for a fee, and corporate management can rely on this. However, the designation as a fiduciary is a delegated responsibility which carries with it certain statutory obligations imposed by ERISA. A fiduciary has discretion to exercise authority over a plan and is charged with a duty of loyalty to the plan participants, effectively precluding the fiduciary from engaging in acts of self-dealing or conflicts of interest. Importantly, fiduciaries must act as prudent experts and failure to meet these fiduciary standards can result in personal liability. No “outsourced” function carries this responsibility.

All of this begs the question: Why take the risks inherent in this widely accepted, old school, model of retirement plan management and oversight? This model has been broken for decades. It doesn’t serve plan sponsors, and it doesn’t serve plan participants. A new model of delegating plan oversight, management, responsibility and risk, to an independent fiduciary, benefits everyone involved.

Our rapidly changing economic landscape threatens the future of many corporations and it demands an innovative response. An attitude of “but, we have never done that before” is simply a luxury of the past which can no longer be indulged. Every professional hour devoted to retirement plan oversight, is one less hour devoted to ensuring your company’s survival.

INSIGHTS

Stay up-to-date with the latest news and resources.

Plan Sponsors Must Focus on Cybersecurity - How Broad Are Their Fiduciary Shoulders?

Cryptocurrencies: Not Yet Ready for Primetime

ESG Doesn't Trump Fiduciary Principles

GET IN TOUCH

Let’s talk about the best options for you and your plan participants.